Mail Pergatory

Dear USPS,


Today I came to pick up my mail. I held up my end of the bargain. I brought my online confirmation letter and my photo ID to pick up my held mail. You failed, USPS. You lost my mail. The best consolation that your clerk can come up with is, " Well, there is nothing I can do about it. We'll have to see if your carrier happens to bring the mail to you." Now that is customer service at it's best. The customer is always right, except at a government agency or in a tourist trap.


Did I mention USPS, that you may be obsolete in 10 years? Did I tell your clerk that she better be happy about her well paying government job now, because in 10 years she will be out on your tush? Technology is slowly weeding you out USPS. If I had options, I would have The Brown or Fed/Ex handle my mail.


With your demise being so close, I would be working my buns off to make sure that I keep my customers happy. Working to figure out how to beat technology. Offer up things that are useful.
Being a government agency can not protect you forever.


Perhaps making yourself familiar with the computer/cell phone world would help. You can't even follow simple online instructions to HOLD my mail at the Post Office for a week.


USPS, you make me crazy and you make me realize how I could never live in a socialist society.





Yours not for long,





Lost mail disgruntled customer.